1.  How do I contact the Mission President?
Please call the Mission Office first, at 1-503-643-1696. If nobody is there, an alternate number will be provided on the message machine.

2.  May we call the Mission President directly at the Mission Home?
Generally, no. Do not call him unless it is an emergency, such as a death, severe illness or an accident in the family. As noted above, answers for any questions dealing with travel arrangements, new addresses, etc. will be dealt with through the Mission Office.

3.  Can I send questions through this website about my missionary, travel arrangements, new addresses after transfers, medicine, etc. and expect them to be answered?
No, all of these questions require calling the Mission Office at 1-503-643-1696. Ask your missionary in your weekly e-mail or letter to them and then wait for their response. The sole purpose of this website is to inform parents, families, friends, and returning missionaries about what's going on in the mission. If you want to express a constructive comment about the site, those comments will be accepted and gratefully appreciated. However, all other inquiries require calling the Mission Office.

4.  Who do I call if there is an emergency?
Call the Mission Office at 1-503-643-1696. If no one answers, an alternate number will be provided on the message machine.

5.  How do I send packages to my missionary?
Please send your packages by USPS Priority Mail. That allows the Office staff to forward them without cost or delay. (Items are usually forwarded the same day that they arrive in the office.) This is especially useful if your missionary receives medicine from home on a regular basis. Otherwise, if a package is not sent by USPS Priority Mail, your missionary will have to wait for a scheduled missionary meeting to receive their package, a delay of 2-4 weeks.

Please do not send perishables, such as food items that can spoil or go bad. We don’t know how soon your missionary will get their package and they cannot be forwarded.

All letters sent through the US Postal Service (normal letter delivery) are generally forwarded within 1 day. Here is the address format you should use for your missionary:

FIRST and LAST NAME of your missionary
Oregon Portland Mission
1400 NW Compton Dr #250
Beaverton, OR 97006

6.  What do I do if my missionary is on medicines when he/she enters the mission?
You may send them to him/her at the Mission Office (USPS Priority Mail Only) and they will forward them on to your missionary. Try to send these things early to maintain a sufficient amount for your missionary. Also, if you buy your medicines through a chain pharmacy, such as Walgreens or Costco or Rite-Aid, etc., contact them to see if they can transfer the prescription to their sister chain store in Oregon.

7.  What does the LDS Church Health Insurance cover?
Pre-existing medical conditions of missionaries are the responsibility of the missionary, their family or home stake and are not covered costs while missionaries serve their full-time mission. The LDS Church does not have a missionary health insurance per se, but works through certain contracted providers as health needs arise. The church uses donations and the “widow’s mite” to cover these costs. If there is an emergency that happens in the mission field, then these costs will be covered in conjunction with your insurance if it covers your son or daughter.

8.  May I, or my relatives, visit our missionary if we are traveling to Oregon?
No, not during their mission. “Visits from family members, friends, and acquaintances are against Church policy. The impact of such visits may extend far beyond the visit itself, both before and after the visit and among other missionaries. It can often take some time for missionaries to refocus on their callings and their work. While expressing your love and your desire to share your experiences with them after you have been released, help those who may want to visit you to understand the importance of maintaining singleness of heart and mind on the work of the Lord (see Matthew 10:37–39; Luke 9:61–62)” (Missionary Handbook, Missionary Conduct, p. 37-38).

If you have more questions...
If you have a question about something that's not covered in this section, please call the Mission Office directly at 1-503-643-1696. If you have a question about something related to this website, please head on over to the Contact page.